Trust & Safety
Benefits of partnering with Peak Support
Our agents come to us with an average of eight years of experience or more, so they’re able to make a difference from day one.
Our teams are an extension of your own, with the necessary training and skills backed by proven processes and technology. Focus your attention and resources on growing your business while we safeguard your brand and customers.
Peak Support is PCI and HIPAA certified, GDPR compliant, and SOC 2 certified. We are experts in securing the work-from-home environment and use best-in-class tools and processes to keep client data safe and secure.
Trust & Safety
Keeping online communities safe is not just a business imperative — it’s key to our health and the health of our democracy. Learn how Peak Support can help with content moderation outsourcing and more.
Our Trust & Safety Services
As social media becomes more ingrained in our lives, it’s essential to ensure online content is safe, appropriate and compliant with legal regulations. Content moderation services from Peak Support are the ideal solution. We help you:
- Safeguard against misinformation, discrimination and hate speech.
- Block or remove inappropriate and potentially triggering content.
- Enforce user engagement terms and conditions and online community rules.
As a leader among content moderation companies, we provide Tier 1 and Tier 2 services from both the Philippines and the U.S. Our teams can assess flagged content based on your guidelines, make quick decisions and communicate with users when necessary.
Create happy,
loyal customers with expert
tech support outsourcing
We meet your customers where they are
As a leader among technical support outsourcing companies, Peak Support uses any communication option that lets us serve your customers best. Our omnichannel options allow your customers to choose the best way to get help, from email and phone to chat, SMS and more. They’ll reach an expert no matter which communication method they use.
We speak the language of support worldwide
Our company culture gives us an edge when it comes to finding and hiring the best tech support agents. For you, that means an experienced, multilingual team and global locations, so no detail gets lost in translation.
We put your customers first
Every customer interaction — especially those involving frustration with a technical challenge — is an opportunity for our teams to wow. We deliver through a people-first mindset that prioritizes security, responsiveness, satisfaction and issue resolution.
Ready to
chat with us?
We’ve helped dozens of innovative companies launch and scale their customer service teams. Whatever you need to grow your business, our flexible offerings can fit. Let’s chat about how outsourcing can unlock new levels of growth for your business.
