Technical Support

Why Us?

Our clients say we’re the most data-driven BPO in the market. Our live client dashboards allow you to sleep at night knowing your queue is under control..

We attract the best talent because we have the best culture. Peak Support has the highest Glassdoor rating in the industry, with a 96% CEO approval rating.

We only hire 1 in every 100 applicants, because we’re an employer of choice. Plus, we have a world-class QA program. It’s no surprise our average QA score is 95%.

Outsourced Technical Support

Our technical support agents have the skills to tackle your customers’ most complex issues. Build and launch your dedicated technical support team in just a few weeks.

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Solve your customers’
technical issues for good

New agents come to Peak Support with an average of 8 years of experience, compared with 1 to 3 years at most business process outsourcers (BPOs). That makes a world of difference in building and scaling technical support teams. Get started building your technical support team today.

Create happy,
loyal customers with expert tech support outsourcing

We meet your customers where they are

As a leader among technical support outsourcing companies, Peak Support uses any communication option that lets us serve your customers best. Our omnichannel options allow your customers to choose the best way to get help, from email and phone to chat, SMS and more. They’ll reach an expert no matter which communication method they use.

Our company culture gives us an edge when it comes to finding and hiring the best tech support agents. For you, that means an experienced, multilingual team and global locations, so no detail gets lost in translation.

Every customer interaction — especially those involving frustration with a technical challenge — is an opportunity for our teams to wow. We deliver through a people-first mindset that prioritizes security, responsiveness, satisfaction and issue resolution.

Ready to chat with us?

We’ve helped dozens of innovative companies launch and scale their customer service teams. Whatever you need to grow your business, our flexible offerings can fit. Let’s chat about how outsourcing can unlock new levels of growth for your business.